Terms & Conditions

1. Introduction 

These Terms & Conditions (“Terms”) govern your use of the Beyond Bamboo Global Limited website (“Website”).  

By using this Website, you confirm that you accept these Terms and agree to comply with these Terms. If you do not agree, you must not use the Website. 

2. About Us 

This Website is operated by Beyond Bamboo Global Limited (“we”, “us”, “our”). We are registered in England and Wales under company number 12123739 and have our registered office at 82 St John Street, London, United Kingdom, EC1M 4JN. 

We act as an independent entity. Nothing on this Website creates any partnership, joint venture, or agency relationship between us and any third party, including suppliers or partners. 

3. Other Policies That Apply 

These Terms should be read alongside our Privacy Policy [and Cookie Policy], as these additional terms also apply to your use of our Website. Our Privacy Policy [and Cookie Policy] explain how we use your personal data [and cookies]. 

4. Changes to the Website and Availability  

We may update, change, suspend or withdraw the Website (or any part of it) at any time. We do not guarantee that the Website will always be available or uninterrupted. 
 
We may amend these Terms from time to time. Please check them regularly. 

5. Use of the Website 

You agree to use this Website lawfully and not for any purpose that may: 

  • Breach applicable laws or regulations 

  • Harm, disrupt, or impair the Website 

  • Attempt unauthorised access to systems or data 

  • Misrepresent your identity or affiliation 

We reserve the right to restrict or terminate access to the Website if we believe these Terms have been breached. 

6. Account security 

If login details are provided, you must keep them confidential. We may disable any user name or password at any time, if in our reasonable opinion you do not comply with any of the provisions of these Terms. 

7. No Commercial Transactions 

This Website is not an e-commerce platform. 

  • No products or services are sold directly through the Website 

  • Any enquiries submitted via forms or email do not constitute a contract 

  • All business engagements are subject to separate agreements 

Where we introduce you to third-party suppliers or partners, we do so on an introductory basis only. We are not a party to any agreement you enter into with them and are not responsible for their acts or omissions. 

Where products or services are provided or fulfilled by third parties, including under drop shipping or similar arrangements, we are not responsible for their performance, delivery, or compliance unless expressly stated. 

Where products or services involve international supply, we are not responsible for complying with any applicable import, export, customs, or tax requirements. 

8. Intellectual Property 

We are the owner or licensee of all intellectual property rights in the Website and its content — including text, branding, graphics, documents, and images.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved. 

You may view and download content for personal or business reference 

You must not modify, reproduce, distribute, or commercially exploit content without prior written permission 

9. Information Disclaimer 

The content provided on this Website is for general information only. While we make reasonable efforts to keep information accurate, complete and up to date: 

  • We make no guarantees, representations, warranties (express or implied) regarding reliability, completeness or accuracy 

  • Content may change without notice to you 

Nothing on this Website constitutes professional, legal, or sustainability certification advice and should not be relied upon as such. 

10. Sustainability & Impact Claims 

Any information  relating to sustainability, environmental impact or supply chains is based on available data, estimates, assumptions or third party inputs.  To the extent permitted by law, any sustainability claims are estimates only.  We do not guarantee its accuracy or completeness and it should not be relied upon as a statement of fact or assurance. In particular, we do not guarantee: 

  • Specific environmental outcomes 

  • Third-party compliance or verification unless explicitly stated 

Clients should rely on formal documentation provided during business engagements. 

11. Third-Party Links 

This Website may contain links to third-party websites.  These are provided for convenience only. We do not control or endorse those websites and we are not responsible for: 

  • The content or accuracy of external sites 

  • Any damages or losses arising from their use 

12. User Content (if applicable)  

Our Website may include information and materials uploaded by other users of the Website. This information and these materials have not been verified or approved by us. The views expressed by other users on our Website do not represent our views or values. 

If you upload or submit any content to the Website, you confirm that you have the right to do so and that it complies with applicable laws. 

You grant us a non-exclusive, royalty-free licence to use, store and display that content for the purpose of operating the Website. 

We may remove content at our discretion. 

13. Security and Misuse 

We do not guarantee that our Website will be secure or free from bugs or viruses. 

You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software. 

You must not introduce viruses or other harmful material, or attempt to gain unauthorised access to the Website or its systems. 

Any such activity may be reported to law enforcement authorities. 

14. Linking to our Website 

You may link to our Website provided this is done fairly and legally, without damaging our reputation or suggesting any endorsement by us. Links must not be placed on websites you do not own, and our Website must not be framed or linked to other than via the homepage. We reserve the right to withdraw linking permission at any time. 

15. Limitation of Liability 

Whether you are a consumer or a business user, we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. 

To the fullest extent permitted by law, we are not liable for: 

  • Any indirect or consequential loss or damage 

  • Loss of profits, sales, business or revenue  

  • Loss of business opportunity, goodwill or reputation 

  • Loss of anticipated savings 

  • Loss of data 

  • Business interruption 

arising from your use of, or inability to use, the Website or reliance on its contents. 

We are not liable for any loss arising from the acts or omissions of third-party suppliers, partners, or service providers. 

16. International Use 

This Website may be accessed worldwide. We do not represent that content or services are appropriate for use in all jurisdictions. You are responsible for ensuring compliance with local laws. 

17. Governing Law 

These Terms are governed by the laws of England and Wales. 

18. Contact 

For any questions regarding these Terms, please contact: 

Jacqueline Hamlin jacqui@beyondbamboo.com / 82 St Johns Street, London, United Kingdom, EC1M 4JN 

Last updated: [March 2026)